Update by user Sep 17, 2020 Issues resolved. Update by user Sep 16, 2020 After submitting this review and request on their website, they just called me and emailed me with the answers I was requesting. I can’t believe everything was resolved so quickly. Original review posted by user Sep 16, 2020 Would like to talk to...
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We paid all optional excursions in advance per representative’s advice however, since we got in the middle of this pandemic, the optional excursion got suddenly cancelled and Gate 1 wouldn’t refund our money $ 150.00 instead give us credit for future travel. In what’s happening lately and my age I’m not sure about future travel and we...
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We have taken over 10 trips with gate1, this is our 50 Th anniversary and booked 3 trip that we’ve save for many years for. Now we have all this money tied up and we cannot afford it.. We just want our money back and will rebook when it is safe to travel… Thank you User’s recommendation:...
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I’m being told that I can only get a credit and only for certain parts of my trip SO why are some people getting refunds.. Are we not all equally high on their priority list PIssed because we save for years for these 3 trips for our 50 Th anniversary and can’t get our money back…
First know that I have waited close to a year before writing this review to make sure it is written with a clear mind and not just out of emotion. We had only travelled outside the country one other time to adopt and everything was handled by the agency so we did not know what it entailed...
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