Complaints & Reviews — Gala Hotels

Reception

The reception has 2 cash desks along with check-in with doctors. The queues are very long, full of young children and the disabled, the elderly with crutches or the sick. When I got to the cash register, it turned out that you can only pay in cash, not with a card. The employee ordered to another cashier at the hospital (another house) or to the garden store Sedumi, where the ATM. This row was lost and had to stand again. There is no inscription at the cash registers about non-service with a card or an apology for the inconvenience! Is it possible to correct this situation to one of the higher institutions or to give understanding to the local management - I can't find an answer! In Launceston, this situation is obviously considered the norm,although the hospital is proud of its status as a regional institution and serves patients from several districts: Aizkraukle, Madona, etc.