More Contact Info

Toll-Free Number:

(800) 727-3867

Customer Service:

Outside US

(631) 582-5204

(631) 582-8433

Fax:

+1(631) 582-8433

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9:00am-5:00pm (ET)

Company Address

FragranceNet.com, Inc.

900 Grand Blvd.

Deer Park,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Fragrancenet , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Fragrancenet

17 Aug, 2020

Delay of return label

I contacted the company to return an expensive perfume that stunk, was old or turned bad and was in a used, no shrink wrapped box. They agreed and sent a return label and return authorization #. Then covi-19 hit and I was in lock down for 4 months. As a member of the…

Cosmetics and Personal Care

23 Jul, 2020

My order was not delivered to the right address

FedEx left a email that the package was delivered but I still haven’t received it.

Cosmetics and Personal Care

10 Jul, 2020

Order not received tracking info at a standstill for over a week

Order # 20543**** Fedex shows no updates to package in over a week. After emailing Fragrancenet, I have received no update. Calling their customer service also did not help, my call was simply cancelled with ‘Cannot transfer your call at this time’ So not word on my package and no way to contact them to request a... Read more➤

Cosmetics and Personal Care

29 Jun, 2020

Unresponsive Customers Service

My package was scanned delivered since last week Wednesday, it is now Monday and I have not seen the package. My ring Doorbell doesn’t show the delivery company which is FedEx delivering it. I have been calling since last Thursday and still have not gotten through to speak to an agent. Not to mention I leave for... Read more➤

Cosmetics and Personal Care

27 Jun, 2020

Where is my item?????

Ordered expensive cologne for gift on 6/19 and as of today 6/27 I have not received it. I have emailed twice and no response. It was promised in 3-5 days. My only recourse is to stop payment on credit card. Never order from them again. Horrible…

Cosmetics and Personal Care