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I placed an order for a marni bag on the 22/7/2020 (order no: 9041731). It has been 10 weeks and after multiple emails, the customer support claimed that there is a delay from marni side thus the item is not in stock. After waiting for 10 weeks, I decided to cancel and request a refund. The moment...
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I placed an order on your website on 31/12/19 and paid for through PayPal. My order number is 9029122. The purse arrived January 6th, 2020, which was on time. However, the purse quality, size and look is not a match to the image of the purse shown on your website. This was to be a Christmas gift...
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I ordered a $200 bag 10 days ago and the order is still apparently processing. I’ve emailed them twice but they won’t reply. Order number is 9011139. I’m very angry and will be contacting the police unless something is done about it very soon. I see many people have had the same problem and it seems that...
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Poor platform. Beware when you input your address, the second address line might not be successfully stored in their system, but the worst is that when you contact their CS, no matter via CS form, facebook, reply to confirmation event their helpdesk email, no one replies you, even you quote your order number and mention the issue...
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