1. I am trying to login. I just changed password a few minutes ago and i got a message saying not valid do you want to change your password. I said yes. Then I got a page with security question re: city I was born. I typed that city in. Then got a message saying that didnt...
Read more ➤
Bought a booster for my router, and everytime it needs to be re set. Reset takes a good 15 minutes. I no longer use this booster, because of the frequency of the outages. 33908. Mastique Beach Blvd.
After leaving a message, I was very surprised to get a phone call. I told her my complaints about trying to reach a real person. She gave me a local phone number to call. User’s recommendation: The only thing I can say is…if you don’t get an answer from the virual expert, send a message thru the...
Read more ➤
We recently cancelled our service because we have sold our condo. Upon looking more closely at our bills, we discovered we were paying $9 a month for a “Voluntary Solar Program”. We never agreed to this. Please refund all our monies that we paid you. Thank you
A shout-out to Femionne Morency of FPL who saw last week’s rant and immediately reached out to me. She went above and beyond to help me with the issues I was having and told me to keep her contact info in case I ever needed to reach out in the future! Thank you, Femy!! You are the...
Read more ➤
