IT TOOK OVER A MONTH TO REPAIR MY A/C. THE TECH ON SITE SAID THAT HE HAD TO GET PERMISSION TO ADVANCE TO THE NEXT REPAIR PROCESS. HIS FIRST VISIT DETERMINED THAT MY FREON WAS VERY LOW. HE NEEDED PERMISSION TO DO A LEAK CHECK. THAT MEANT THAT I HAD GET BACK INTO LINE WITH HIS SCHEDULER....
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Update by user Aug 19, 2021 I filed a complaint with the BBB and FAHW replied that they made the correct decision and consider the matter closed. So… no resolution on my end. Original review posted by user Jul 20, 2021 I am so upset with FAHW. We sold our home and called and spoke with Brenda...
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After owning the house for approximately 4 days, the exterior air conditioner unit ceased up. We called the home warranty company and they assigned us to a local repair company, which said that we would be on his books the following week. It was Friday and in the upper…
My husband and I are 74years old. He has stage 4 bone cancer and is on chemo. Our air conditioner quit working on June 23, 2021. We contacted First American Home Warrenty (800-992-****) and they sent Expert HVAC LLC (281-907-****) to our house. We were told they would…
We contacted FAHW June 23, 2021- 3 1/2 weeks ago pertaining to our AC not working. We live in Houston, Texas where it is very hot and humid this time of year. We have been given nothing but false promises and lies. User’s recommendation: Avoid FAHW at all costs.
