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+1 866 671 5353 (Customer Service) +1 513 579 5353 (International) +1 800 972 3030 (Personal) +1 877 534 2264 (Business) +1 866 475 0729 (Commercial) +1 800 782 0279 (Lost & Stolen) +1 866 351 5353 (Home Loan Or Refinance) +1 866 531 4249 (Open A New Account)
38 Fountain Square Plaza
Cincinnati , Ohio
United States – 45263
Written Correspondence

For Mortgage LoansFifth Third Bank, Mortgage Disputes, 5050 Kingsley Dr., MD № 1MOCFPCincinnati, OH 45263 For All Other AccountsFifth Third Bank, 5050 Kingsley Dr., MD № 1MOCOP, Cincinnati, OH 45263 Show MoreShow Less

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Complaints & Reviews — Fifth Third Bank / 53.com

3 Jun, 2021

I cannot connect my mobile phone to account

I faced many issues with my mobile number lately, and the banking application was not an exception. I used to receive all alerts on my spendings on my mobile number through the app. But when I registered with a new app, it would not simply accept my number. I tried to search for answers using their FAQs... Read more ➤

Banks, Finance Companies 2 Comments

7 Apr, 2021

Horrendous customer service and they do not honor their promotions

This bank has the worst customer service I’ve ever experienced in 40 years. They mailed me a $550 bonus promotion which they refuse to fully honor, and they do not answer any calls or return emails – ever. I tried to contact my local branch in Niles, IL for many months through calls and email. I even... Read more ➤

Banks, Finance Companies

3 Apr, 2021

Auto loan welcome letter

Dealer got the auto loan from 53 bank what I see from my credit report but I did not receive a welcome mail including account information, payment details etc. from the 53 bank. I tried to reach call center to get the account information and make my payment but it is always impossible to reach a real... Read more ➤

Banks, Finance Companies