This has been going on for more than a year and Fay Servicing will not accept the payoff for the property I sold May 2020 and have now filed foreclosure on the current property owner which has a mortgage in good standing with Quicken Loans. The title company’s attorney, my attorney and Fays Attorney have been in...
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My mortgage has been sold several times. I ended up with Mr. Cooper then Fay Servicing. Unfortunately Mr. Cooper and Fay are divisions of the same company with the same shady corporate practices. When my mortgage was “sold” (aka reassigned) to Fay Servicing, I was sent…
After several calls and on hold for an hour one time and 35 min another time. Multiple requests for lien release on property that has been paid off since October 2020. This is June 2, 2021. Horrible customer service each time. I have sent emails, left voicemails and still no resolution. User’s recommendation: Do not use this...
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I had my taxes escrowed they are paid late and liens on my house with penalties NOT impressed with service of this company 2021 Very disorganized for a financial company paying customer taxes late when they have more than enough funds in escrow 5K bill was $500.00 They…
The amount of escrow I owe varies with each person I speak too. The amount keeps rising ! I submitted information advising the company of my new insurance and thus far it has not been applied. At this point I am thinking about hiring a real estate attorney to investigate the problem. User’s recommendation: Don’t use them...
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