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A laid back pleasant staff who is not interested in providing outstanding service. 1. When received quote over phone, no mention of additional insurance fees. 2. Free use of truck took weeks to book in advance & when I drove to location to pick up reserved truck, it was damaged and unavailable. NO PHONE CALL TO ME...
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Hi very disturbing to know that I cannot get in my storage due to lack of information concerning the property. It has been two days the property is painting all the storage units unable 2 get in my unit yet the cost is going up not good. The property should let customers know in advance so they...
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This company is a piece of work! I am an existing customer, with the unit in my wife's name. For a second unit, they wanted me to fill out an application (fine!), but they wanted to fingerprint me (no way!). It's their policy! No way I am letting some random business have my fingerprints. When I told...
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I had a unit with Extra Space for three years, over the course of which my monthly rate doubled. While they did mention periodic price increases for maintenance etc., I had the strong impression that these would be infrequent and that they would top out – not so! The business model and pricing fluctuations are deliberately opaque,...
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I rented a unit for 3 yrs;I moved out 9/28/07. I found the remains of a very severe rat infestation in my unit. My furniture, boxes, etc were covered in rat droppings & smelled of rat urine so strongly we couldn't stay in the back of the unit to pull stuff out. Found silverfish all over the...
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Fraud
Hi, I was beaten too. at the beginning I paid 6, 99, then the price jumped to 13,... AUD and I no longer wanted to pay so much. Viasat offered a foreign language package with 20 normal channels for 8. 99, agreed it took a couple of months, now no longer operates about 18 channels, from 1/4 of the cutters have changed to some Ukrainian channels (advertising and other nonsense). I called the case, they replied that there is such a foreign language package and I don't know anything if I want to terminate the contract, but in order to switch to the foreign language package, I agreed to the new terms of the three-year term and fines if I terminate the contract sooner. Well, I guess if I don't even agree to terminate the contract, I will complain to the Consumer Protection Office, because I believe that they have significantly reduced the service provided!People who are still thinking or taking this TV company, find out what fee you will have after the campaign expires and calculate that one day you will no longer be able to watch your favorite series, because this company is absolutely not interested! I recommend evaluating the terrestrial digital television possibilities offered by Optus - maybe there will be less problems : )
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