Do not do business with this company! Unfortunately, I didn’t read the reviews before I did try to buy a plane ticket. I needed a ticket to fly to Lisbon from the States. Booked online. Got an email with in minutes with a totally different flight itinerary. One with a 23 hour layover. Called within 30 minutes...
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I booked a flight via Explore Trip and that was a terrible experience. I paid for my ticket but never received it. After 5 hours of waiting I decided to contact Explore Trip to ask about my e-ticket but was ignored. Then I contacted the airlines directly and explained that I bought a ticket via Explore Trip...
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I have booked a flight with ExploreTrip and they charged me twice for one and the same ticket! Immediately contacted customer service and explained the situation and they promised to refund me. Waited patiently and called again to ask what was it taking so long. They claimed that I have nothing to worry about and that my...
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These people are thieves, pure and simple. The messed with my order, trying to jack up the price. Then eventually they said, “Sorry, we couldn't book the flight for you.” This was only 24 hrs before the scheduled flight! Later, I discovered that they HAD charged my account despite having not issued the ticket. That, in my...
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The worst experience we had in our life! Never had to deal with people like the employees at this place. Please stay away if you can!!! Nightmare!!! We booked the tickets with them in may that were $5, 400.00 for 4 people traveling different dates. They tried to charge my credit card for over $45, 000.00, when...
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