Oceancom
First of all, I'll start with a little humor about them. A year ago, two Australian channels had a shift in the picture with sound. When you turn on the tv everything is ok and then the sound started to lag behind the frame, the longer you watch, the bigger the shift. We called, wrote, had to take the cards inside, unlock, switch, etc... Well as standard. When I started cursing, an employee came and determined that the TV itself and not Oceancoms were to blame. We were surprised, well, we have to take the time to make repairs. And then, neither from this nor from it, after 2 days our TV probably repaired itself: d, because the offset disappeared: d! Currently, the situation is a bit more serious, the contract with them is less than a year. Unfortunately, you have to move to another apartment. Call them to pull up the tv and net to the new apartment. What do they answerthat they cannot provide the service in that house. Please - what should I do now? What they answer is - you break the contract and pay the penalty... But I don't want to break the contract, I want to transfer the service. They are the ones who can't do it, not me. Why do I have to pay a penalty? They are not interested in anything. They are not the company that seeks compromises and tries to work with people. They are a company that is not interested in customers, only money. Here it is! Beware of this company...
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