Etrailer




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Etrailer

Average Rating:

2.22 / 674 votes / 84 reviews
etrailer.com
1507 East Hwy A, Wentzville, Missouri, 63385
United States

Phone number: (800) 298-8924
Web: http://www.etrailer.com/

Category: Auto Parts and Accessories

Toll-Free Number:
(800) 298-8924
Accesibility:
(800) 298-1624
Legal:
(888) 646-1319
Privacy Inquiries

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 7:00am – 10:30pm

Saturday: 9:00am – 5:00pm

Company Address
etrailer.com
1507 East Hwy A
Wentzville,
United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Etrailer , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Etrailer

Placed order, was contacted by George J via email to change to alternate product, so they could ship with-in 48 hrs. Ship date missed 3 times. Called customer service was on hold for at least 30 minutes only to be told that they indeed had the ordered products but couldn’t ship them and could not provide a... Read more➤
29 Apr, 2021

I WANTED TO OVVERREACT

Original review updated by user Apr 29, 2021 I started out this morning to find that a set of ramps I ordered on 4/19 was not even going to be shipped until 5/7. I was upset at E Trailer to say the least. I was even more upset to find out after waiting 24 minutes to speak... Read more➤
22 Apr, 2021

Awful, just awful

I’ve been buying regularly from etrailer for 5 years. Until recently they were excellent – now they are horrible. Something has changed. Last two orders took forever to ship and were incorrect, and customer service is essentially radio silent. Unexplained delays; incorrect item in the box, total lack of communication. User’s recommendation: Avoid eTrailer, buy anywhere else.
They lost my order. Nobody there seems to care the lack of customer service is incredible this isn’t the way Costco would do business
Needed axle for my trailer gave them all specs. I did not know what axle if it was 3500 or 2000 they said with those specs the biggest was 2200, so I ordered that axle then that axle only came in 5×4 1/2 so I had to order new hubs and rims. Received my axle and it... Read more➤

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