Your phone system sucks and so does your customer service. NEVER buy Electrolux again. They make it impossible put in a service call. User’s recommendation: DON’T BUY ANY PRODUCTS.
10 inch diameter rust spot on back of refrigerator where ice maker is located shorted out main control panel. Could have started a fire. Have never been responded to by Electrolux. User’s recommendation: Never purchase an Electrolux product or service.
This is the second brand new fridge first one broke down in one week second brand new fridge broken down again been waiting a month now to get parts this is ridiculous in this heat disgusting customer service User’s recommendation: Never.
Update by user Aug 03, 2021 Update 2: Today, August 3rd, we got a call from Electrolux reminding us of our appointment tomorrow. 15 minutes later, we receive a text telling us our appointment has been cancelled. Called the service line… Our part is apparently backordered, despite being flagged…
I bought a Freezer from Home Depot (Item # FFFU20F2VW, serial #BB050 0****) on 1/01/2021 and on May 9, 2021 the freezer stopped working. I was in contact with your customer service many times and they attempted to get me with a Frigidare appliance repair service…