More Contact Info

Toll-Free Number:

(866) 966-1122

Customer Service:

Damage Inquiries

(888) 867-6056

Post-Purchase Support

(877) 430-0703

(256) 765-2171

Fax:

(888) 867-1173

Other Info

Other Info (opening hours):

8am-7pm CST Monday-Thursday • 8am-5pm CST Friday • 10am-3pm CST Saturday

Company Address

Electric Fireplaces Direct c/o Net Direct Merchants

217 N Seminary St

Florence,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Electric Fireplaces Direct , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Electric Fireplaces Direct

14 Oct, 2019

Box crushed broken unit

They sent a torn crushed box. Broke the unit inside. $169 unit. Offered me $17. Huh????

Chimneys and Fireplaces

17 Dec, 2018

Excellent product and service

Kipling Electric Fireplace Mantel Package in Burnished Oak – 6030E-BO. This is an attractive fireplace. The faux wood and slate are high quality. The glowing logs/embers are bright and realistic. The flames are okay. I almost gave this unit 4 stars because the actual firebox is not very big. The whole unit is a great size, but... Read more➤

Chimneys and Fireplaces

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