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Service representative did not not show for scheduled appt. on Thursday, July 22. Appt. was made, Sunday July 18, when we were advised that a repair representative would be here between 8 am and 4 pm, and call when en-route. In calls to DTE HPP customer service, the appointment was con- firmed, but no one knew why...
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Please email account info for my 148 Leicester Detroit Mi 48202. I need to show info to Detroit Land Bank.
It seems like if it rains more than 4 minutes the power goes out and it takes DTE hours to restore. Today was the 4th time in 3 weeks the power went out. I’ve never experienced this in other cities I’ve lived in. WHY can’t they seem to fix the problem?? It’s been 20 years of this...
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Estimated restoration times mean nothing. Poor infrastructure and maintenance. I’ve seen workers in breakfast shops more than in the streets making repairs. They’re all at McDonalds or eating pancakes somewhere. User’s recommendation: Don’t live anywhere they service.
Billed for June twice. June bill was paid on time. Please review your records. I attached a screen shot of payment verification. Thank you.
Excellent service
Poor communication with the online store administration, delivery by courier to your door - I have been waiting for a week and promise to receive it after 4 days, meet for 11 days. Very poor service, sorry to use this I-shop. I don't recommend anyone
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