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+1 800 347 5000
P.O. Box 841, 1 Regent Street
Norwalk , Connecticut
United States – 06855
Mon8:00 AM – 9:00 PM
Tue8:00 AM – 9:00 PM
Wed8:00 AM – 9:00 PM
Thu8:00 AM – 9:00 PM
Fri8:00 AM – 9:00 PM
SatClosed
SunClosed
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Complaints & Reviews — Dooney & Bourke

20 Aug, 2021

Purse….Ostrich…small size

I have been ordering on-line from everyone for 2 years…and Dooney and Burke for at least 8 years. Never returned anything, until now..Purse was too small. I then ordered al larger one, which was fine. When I went to return the small one, the site charged “ME” $7.50. To return an unopened purse. Shocked.. Never ever, by... Read more ➤

Clothing, Shoes and Acc

9 Jul, 2021

Defective product/repair status

I purchased a crossbody on 11/2/2020. On June 9, 2021, the strap broke. I shipped it to Dooney for repair on June 10, 2021 and show that it was received at their facility on June 16, 2021. Their website states I should have received a letter within 1-2 weeks and I have not received anything, leaving me... Read more ➤

Clothing, Shoes and Acc

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