Original review updated by user Feb 09, 2021 This company seems very deceptive in where their products are coming from. The tracking number they give says no update but now shows sitting in China. With the Covid19 I never would have ordered from them. They state they won’t refund because it has shipped but yet they have...
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The harness was a gift for my Havanese dog. The Velcro opened each time, even though it was clear of my dog’s fur. We had a veterinarian clinic in NJ for 50 years. My husband was the veterinarian. We are not stupid. I wrote to them requesting a refund explaining that…
Update by user Mar 04, 2021 I heard from customer support on Feb. 4th that they were going to correct my problem. As of today, March 4th, I’m still waiting to receive the correct replacements to resolve the issue. Update by user Feb 03, 2021 Phone number provided by company is automated and cannot connect to a...
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Not mentioned anywhere in their terms that the products ship from Communist China! Terms do claim product is made in Communist China. Waiting now almost 30 days for my order to be shipped to USA. Of course the excuse is COVID. Blah, blah. Their return policy sucks. BUYER BEWARE! User’s recommendation: I do not reccomend this company!!!
When walking my dog she pulled and the metal attachment on the harness for the leash entirely came off of the harness. She was unsafe and free at that point. I wish for a replacement to be sent to me. User’s recommendation: Test the device carefully to avoid dog becoming detached from the leash attachment.
