Paid shipping for dillards.com Got 3 dresses size-6 for my normal 5 yrs old. Couldn’t wear any one of them because those tiny dresses more likely for a 3or4 years old kid! Called dillards and I was told that I need to pay my own shipping to send them back and pay dillards again for them to...
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I purchased a pair of sunglasses from Dillards on the 6th of June. I specifically asked the lady, “These shouldn’t scratch easily should they?” She said no and they would be better for putting ontop of my head than the aviators that I had because it wouldn’t pull on my hair. She took off the tag and...
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I spent 2 hours online shopping your Black Friday sale this morning. The 1st page of your website stated BLACK FRIDAY SALE EXTRA 50% OFF on all sale items! I chose 11 items from the “home” tab under the Black Friday sale. After 2 hours of shopping I checked out, only to discover I did not receive...
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In august 2018 my husband and I traveled 200 miles to our closest dillard's store. He bought 4 pairs of khaki pants (that fit perfectly). After arriving back home, he decided to order 5 more pair of different colors, online – because they fit so well. We ordered the same style number and the same length, etc....
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Had issues with swiping my card in the store and sales associate advised to call and get a replacement call. It has been nothing but a nightmare. They locked my account after answering all of the security questions accurately because the doubted my identity based on my voice! I sent in all requested information and yet I...
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