How to log out of VIASAT
At the end of this month, it will be 2 years since we used VIASAT services. More than months ago, decisions were made. We have always paid all the bills and on time, everything seemed to be in order so far, but as we try to relate, it started... I called their information phone already in May. Calling their coverage line I failed pe 10 walks not once. Then I decided to call the billing phone, which, of course, I called instantly. The task for the operator is how we can relate to the service. The answer was - by calling the hotline no earlier than 15. 06. Well, what was supposed to be done - I did it, but, as it was foreseen, it was not possible to call this line - the answer is always the same - all the operators have received the correct information. please wait or call... Waited, waited, until 30. 06 I decided to send a letter of refusal by fax and e-mail with a remark to just receive, contact me. No answer. Again, call the billing explanation number, there I am answered that the letter is received and so I am waiting for a contract specialist call. Well, what - I'm waiting, I'm waiting, it's been 10 days, but I'm still waiting. Here suddenly comes the bill for next year's card subscription and the monthly subscription fee in advance. What do I call again - I ask who and how... They say that I have not yet had my application processed, so I have to wait until the beginning of August and send the invoice automatically, without any sorting. A bill for me to pay the bill 25. 07... hehe, I say - how will you impose a contractual penalty on me for an unpaid bill, if I do not pay on the prepayment now... I did not expect an answer either. If you are a potential former VIASAT customer, I have a fundamental concern that they will call me on 30. 07 and tell me that I have to give up the phone or the original attitude, or contact someone who will come up with something. Who has had this situation? What to do right before it's too late? I have a bad nose...
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