I am a maxis user who wish to switch to digi plan. I went to digi center in kuala terengganu twice to get more informations on the plan given. Instead, the way they explain is not good enough and all of the answer i already get in the internet. They also dont show interest in promoting me...
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The line coverage in UiTM Dengkil turns out to be so bad. It shows ” NO SERVICE ” at all times. Previously, it was okay but in recently it has kinda be so bad i cant even open my whatsapp as it keeps connecting. Sometimes, it shows 3G and 4G but it cannot connect to the data...
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I’m really disappointed with digi services and meanwhile I felt relief as I have made the wise decision to change to other network.. Just a simple request to switch to other network, it takes 3days to process and still pending till now due to system error… Please expedite the process… At least do one last thing for...
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Hello, I was a Digi user for at least 5 years, for the past week my internet data is very very slow, and always drop from 4g to 3g, before this I don’t have any problem, my address is Taman Tasik Utama Ayer Keroh, Taman Bukit Melaka, 75450 Melaka. I’m quite disappointed by the Digi service right...
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I’ve been using digi for a long time and recently I’m having internet issues. Whenever i play games or watch video i feel the internet very slow . It is so uncomfortable and inconvenience. And i very mad about your company ways to handle my complaint case, you all just close it without any further investigate after...
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Poor service, delayed response
No calls, only 1x out of 10 attempts in 2 days e-mails do not respond, respond only to e-mails when it comes to payment, if there is a problem, does not solve, practically does not respond ignores all e-mails that are sent. Do not issue a power of attorney to remove the car from the car park when the leased car was detained. Promised response within a week, not received. Power of attorney is not issued, other companies are issued within 2 days. Really, the amount of parking just grows, we can not take out ourselves, because we are holders, but the company does not issue a power of attorney. An absurd company that is unattainable to the customer and the customer has no value to them.
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