We have been a loyal subscriber of ESC for about eight years. For most of that time they have been very responsive to any issues and willing to make changes on future updates. Recently they were sold and since that time the support has been steadily getting worse! You call with a problem, they assign you a...
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Our company has been with DESCO for a while now, because they have us locked in. Can you hear the little ferries wringing their hands & chuckling? We do every time we need a question answered, an additional license, or help in any way from this (and I use this term loosely)company. An additional deluxe user license...
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We bought the software a bit over a year ago. I have seen pros and cons since. I will start with the cons as this list is short. CONS: I was pissed when I was informed by one of my team members that, unless we paid the annual fees for support, we had to pay for a...
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Desco software company was recently sold and instead of things getting better as promised-it has gotten worse. They mandated the use of CAYAN merchant services account for credit card processing without making it clear to the companies who use it. CAYAN charges extremely high processing rates and would not update us on their compliance which in turn...
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bought bigger unit than I need cause wife has MS Medley electric S be out Salisbury NC Terry medley says he sells unit & installs but Desco is the distrober & sets it up I have it 1 year June4 20215 the amber lite came on I was told any time the green lite isn’t on call...
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