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In the last 5 days my paper was not delivered 3 times. I called the Des Register service center 4 times. The first time a recording said they would tell the manager. The 2nd and 3rd time a recording said they would immediately transfer me to a manager then the line went dead. The 4th time I... Read more➤
Update by user May 30, 2021 The paper was not delivered for the 6th consecutive Sunday even after speaking directly with a representative on Friday and was reassured that I would have a paper today. As a result I have canceled my subscription after being a customer for 30 years.Problem Solved not neccarily resolved. Original review posted... Read more➤
In March 2020 I subscribed for 1 year at a promo rate and paid in full by credit card. I asked that once payment was ran under card to take the card off file. In September, we moved and did a change of address. This was within local area. I did not receive paper on scheduled date... Read more➤
I didnt get Sunday paper. Called customer rep &;;;;;;;;;;;;;;;;;;;;;;; was told they would request a delivery. Now waiting on paper. Also, trying to even get a customer service number to even call was a big pain in the *** Had to enter all kinds of irrelevant info to even get to a screen with about 15 numbers... Read more➤
I called the Des Moines Register early in November to cancel my subscription. The man I talked to said your subscription is done November 26, so would you like to take in until than. I said alright. I had to leave to take cre of my daughter and did not get back until January 2, 2018. Here... Read more➤