Des Moines Register

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Des Moines Register

Average Rating:

1.66 / 50 votes / 5 reviews
Gannett Law Department, 7950 Jones Branch Drive, Mclean, Virginia, 22107
United States

Phone number: (877) 424-0225

Category: Periodicals & Publishing

Toll-Free Number:
(877) 424-0225
Customer Service:
(515) 284-8000
Other Info

Other Info (opening hours):


Monday – Friday: 8:00am – 7:00pm

Saturday: 7:00am – 11:00am

Sunday and Holidays: 7:00am – 11:00am

Company Address
Gannett Co., Inc.
400 Locust St., Suite 500
Des Moines,
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Des Moines Register , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Des Moines Register

In the last 5 days my paper was not delivered 3 times. I called the Des Register service center 4 times. The first time a recording said they would tell the manager. The 2nd and 3rd time a recording said they would immediately transfer me to a manager then the line went dead. The 4th time I... Read more➤
28 May, 2021

Missing papers

Update by user May 30, 2021 The paper was not delivered for the 6th consecutive Sunday even after speaking directly with a representative on Friday and was reassured that I would have a paper today. As a result I have canceled my subscription after being a customer for 30 years.Problem Solved not neccarily resolved. Original review posted... Read more➤
In March 2020 I subscribed for 1 year at a promo rate and paid in full by credit card. I asked that once payment was ran under card to take the card off file. In September, we moved and did a change of address. This was within local area. I did not receive paper on scheduled date... Read more➤
I didnt get Sunday paper. Called customer rep &;;;;;;;;;;;;;;;;;;;;;;; was told they would request a delivery. Now waiting on paper. Also, trying to even get a customer service number to even call was a big pain in the *** Had to enter all kinds of irrelevant info to even get to a screen with about 15 numbers... Read more➤
I called the Des Moines Register early in November to cancel my subscription. The man I talked to said your subscription is done November 26, so would you like to take in until than. I said alright. I had to leave to take cre of my daughter and did not get back until January 2, 2018. Here... Read more➤

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