Carrier never arrived and was unresponsive the day of pick up, called the next day and wouldn’t accommodate requested pick up location even though it was from the same distance they were coming from. After they picked up the car they were unresponsive for ETA’s, car was scheduled to be delivered on Tuesday but did not arrive...
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The representatives I worked with were great , the main one Matt was able to guide me and explain with transparency exactly how the driver was assigned and how the process work , I really appreciate them taking the time to do so .
Scheduled shipment of vehicle with Matt Santinello. Week before no word from them, day befor no word, day of no word. I called them all week trying to get driver info. They NEVER secured driver and led me to believe the driver would be at my home on time. They lowball price and try to up it...
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I hired Dependable Auto Move, LLC to transport 2 vehicles from the east coast to the west coast on the 15th of May. Matt agreed to that date. I flew from Washington State to North Carolina and drove 430 miles specially for this transport. On the 15th of May, no one came nor called the 2 phone...
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