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Inside home and outside I closed on my home August 2 we have a Lotta repairs they have to be done starting with the inside my shower in my bathroom needs some work where it was not install right my second bathroom the ceramic tile in my front bathroom is not sealed good end it has cracks...
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Submitted on 7/23/2021 Resubmitted 8/18/2021 – no response to initial request 1. Backyard middle sprinkler is on Renee’s property next door 2. Wood floors outside hall bathroom raised and puffed from pre-purchased flood – other areas wood is separating 3. MBR window seal and hole in sill frame 4. Level air conditioner will rattle and shake as...
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Lack of communication, Gabby screamed and was very unprofessional when I called her to followup on a request from Kevin Thomas. I emailed Kevin on several occasions and sent emails and no response. I would like to speak to the person at a higher level. I am not getting a response from lower level management. My contact...
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The market as a result of Covid have shifted in sellers’ favor and buyers are indeed being taken advantage of. Reading the listed reviews have been astonishing and definitely lead me to have my own concerns as I currently deal with this seller. I recently had an appraisal come back over $15K less than what the house...
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Eight months ago I contacted a D.R. Horton customer service technician by the name of SHANE GENTILE about an upstairs window leak. SHANE GENTILE cut up the drywall around the window and found the window has a crack in the frame. SHANE GENTILE ordered a window and will be replaced the second week of May. Reaching out...
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Rude treatment
A week ago I bought a swimsuit at this online store. At home I found that I would like a product of a larger size. I first contacted the store by phone, when I was told that in order to exchange the product, I must first return the product, and I will be refunded, later I can place a new order. I also wrote an e-mail request explaining the situation with the swimsuit. I also received an answer that it is possible to exchange any goods undamaged, etc. Within 14 days. When I arrived at the 110.shop office to return this product, I realized that the customer who came to return the product immediately becomes an enemy of 110.shop, because the customer service specialist started to address me in a rough tone, said that the product will not be returned arguing thatthat underwear and swimwear are not returned. When asked why I was given very different information by e-mail and telephone, I heard the answer 'I don't know who and when you told and wrote this' typical of such authorities'. It is clear that I ordered the 110.shop product for the first and last time, I will also warn colleagues and friends about such a possible attitude on their part. I would like this organization to teach employees to take responsibility for what information they provide by phone and email, rather than immediately answering 'I don't know anything'. That even in cases where the client, in their opinion, is not right, even then learn to behave politely and with respect.
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