I purchased my home in June 2016. During my one year warranty review I reported a squeak in the floor of the master bathroom. After several visits to my home by EcoSpec and Interior Specialists, it was decided to pull up 2 tiles, fix the subfloor, and replace with 2 new tiles. I did not have any...
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Moved into our new home that was a death trap ..I have children with disabilities d r horton put them and my entire) family in danger leaving a gas line not connected leaving gas leaking in my attic. If it wasnt for pgne we would have exploded or died of inhaling gas. They admitted to this error...
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I am at my wits end, this is my last time attempting to fix what dr horton should. I have submitted multiple warranty cases, now my warranty is up and the issues are still not fixed. Timeliness – nonexistent, followup, nonexistent. I have to personally followup, question everything that is done in order to see the issues...
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We bought a home september 23 2018 moved in on the 28th and there are so many problems with this home! My one year old slit her toe an a nail sticking out on a nail strip! My wife and son have also stabbed their foot but not as bad as my one year old who has...
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Rude treatment
A week ago I bought a swimsuit at this online store. At home I found that I would like a product of a larger size. I first contacted the store by phone, when I was told that in order to exchange the product, I must first return the product, and I will be refunded, later I can place a new order. I also wrote an e-mail request explaining the situation with the swimsuit. I also received an answer that it is possible to exchange any goods undamaged, etc. Within 14 days. When I arrived at the 110.shop office to return this product, I realized that the customer who came to return the product immediately becomes an enemy of 110.shop, because the customer service specialist started to address me in a rough tone, said that the product will not be returned arguing thatthat underwear and swimwear are not returned. When asked why I was given very different information by e-mail and telephone, I heard the answer 'I don't know who and when you told and wrote this' typical of such authorities'. It is clear that I ordered the 110.shop product for the first and last time, I will also warn colleagues and friends about such a possible attitude on their part. I would like this organization to teach employees to take responsibility for what information they provide by phone and email, rather than immediately answering 'I don't know anything'. That even in cases where the client, in their opinion, is not right, even then learn to behave politely and with respect.
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