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Please do your research on this company before giving them any of your money! You will find multiple complaints that all say the same thing. I placed my order Feb 6th, agreeing to an order time of up to 8 weeks. I sent multiple emails asking for the status on my order. The shipping date kept changing... Read more➤
I also have had issues with Susan. I have emailed her several times about my order and never recieved pictures. Each email came a promise of 10 days or fourteen days. I cancel my order and recieved a conformation from Susan that she was canceling my order in May of 09. I to this date have not... Read more➤
I have been dealing with this company since February 22, 2009, when I placed an order for a 20 pc wedding flower set. It has been nothing but aggravation, frustration and ruined wedding dreams since day one. She does NOT return phone calls or emails. I was promised a picture of my flowers on or before March... Read more➤
The bride to be found this business on online and decided to use them. I admit the work seems very well done. We ordered in like February. We went through the entire process and everything seemed fine. Until now. We are getting married Aug. 30th and have yet to get our flowers. We have emailed and called... Read more➤
I ordered flowers for my sons wedding 2 months in advance. Susan Ketchum would not accept paypal or a credit card. Only a check. She cashed that right away. After that she refused to answer calls or emails. 3 weeks before the wedding she finally responded and said my flowers were done and she was shipping them.... Read more➤