Ctrip International




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Ctrip International

Average Rating:

2.21 / 107 votes / 13 reviews
Ctrip.com International Ltd
Building 16, Sky Soho, 968 Jinzhong Road Shanghai China - 200335
Shanghai
China

Phone: 1800861122

Category: Travel and Vacations

Links of Ctrip International
Other Info

1800 861 122 (Australia) 8800 707 3735 (Russia) 1800 012 276 (Thailand)
+86 400 828 8966 (Customer Service) +86 213 210 4669 (International) +86 213 406 4880 (Head Office) +86 106 418 1616 (Beijing) +86 208 393 6393 (Guangzhou) +86 286 533 8899 (Chengdu) +86 513 8918 6000 (Nantong) +86 236 776 6533 (Chongqing) +86 571 5619 6000 (Hangzhou City) +86 871 6358 9855 (Kunming) +86 888 511 6006 (Lijiang) +86 256 666 2266 (Nanjing) +86 532 8593 8008 (Qingdao) +86 755 2598 1699 (Shenzhen) +86 242 252 2211 (Shenyang) +86 898 8883 8883 (Sanya) +86 228 773 9118 (Tianjin) +86 275 953 6666 (Wuhan) +86 298 227 8599 (Xi’an) +86 592 203 9996 (Xiamen) +852 21 690 911 (Hong Kong) +1 833 896 0077 (United States) +44 808 196 9996 (United Kingdom) +33 800 908 946 (France) +49 800 100 6883 (Germany) +39 800 597 104 (Italy) +34 900 866 918 (Spain) +62 213 972 2155 (Indonesia) +81 120 925 780 (Japan) +60 392 128 212 (Malaysia) +65 68 182 868 (Singapore) +82 16 660 060 (South Korea) +886 277 039 088 (Taiwan)
Building 16, Sky Soho, 968 Jinzhong Road
Shanghai
China – 200335
United States of America261 Madison Avenue, Suite 10088, NY10016, New York, US United KingdomWenlock Studios, Unit 301, 50-52 Wharf Road, N1 7EU, London, UK AustraliaUnit 33-10/11, Level 33, 264 George Street, Sydney, NSW 2000, Australia
BeijingTower C, Building 304, A10, Jiuxianqiao North Rd, Chaoyang District, 100015, BeijingFax: +86 106 418 5833  Guangzhou24F, West Tower, Fortune Plaza, 116-118 East Tiyu Road, Guangzhou, 510620Fax: +86 203 893 1331 ChengduCtrip Information Technology Building, № 189Tianfu Street4, Gaoxin District, Chengdu, 610041Fax: +86 288 531 9838 Nantong№ 1, Changchuan Road, Economic Development Zone, Nantong City, Jiangsu Province, 226010Fax: +86 513 8918 6001 Chongqing14-9,Blue Ocean Financial Center, № 2 Building, Qiao Bei Yuan, Jiangbei District, 400023Fax: +86 236 777 0968 Hangzhou6F, Block B, Xizi International Center, № 9 Jingtan Road, Jianggan District, Hangzhou City, Zhejiang Province, 310000Fax: +86 571 865 3965 HaikouRoom 15AC Beijing building, 56 Guomao Avenue, Longhua District, Haikou City, 570100Fax: +86 898 3636 0030 KunmingRoom 606-608, HongTa Mansion, 1 № 155, Beijing Road, Kunming, 650011Fax: +86 871 6358 9995 Lijiang 4th Floor, 7th Building Xianghe Commercial Plaza, Yuxue Avenue, Old Town District, Lijiang City, 674100Fax: +86 888 510 9025 NanjingRoom1401-1402,14th Floor, № 169 Hanzhong Road, Kinsley tower, Nanjing, 210029Fax: +86 256 666 2299 QingdaoArea B, 5/F, Building 4, № 288 Ningxia Road, Shinan District, Qingdao, 266071Fax: +86 532 8593 8009 Shenzhen20F/23F Tower A, Hong Long CenturyPIaza, 3001HepingRoad, LuoHu District, Shenzhen, 518001Fax: +86 755 2598 1698 ShenyangRoom 1817 Office, № 1-1 Qingnian Da Jie, Shenhe District, Shenyang, 110014Fax: +86 242 250 8833 SanyaShop3-1-A, Huifeng International Apartment, Phoenix Load № 103, Sanya City, Hainan Province, 572000Fax: +86 898 3824 6666 TianjinRoom 2014, Building A, Heping lnnovation Mansion, № 11 Nanma Road, Heping District, Tianjin, 300022Fax: +86 228 773 9158 WuhanRoom 2401-2405, Zheng Shang, Tower, № 718, JianShe Ave., 430014Fax: +86 275 900 2163 Xi’anRoom 10401-10403 and 10418-10428, Laosanjie Prime Building, 2 Weiyang Road, Weiyang District, Xi’an, 710016 Fax: +86 296 822 0455 XiamenUnitA, 14/F, Rong Xin Sheng Business Operation Center № 11, Nantou RD, Xiamen, 361000Fax: +86 592 513 2069 Hong KongUnit 3003, 30/F., Paul Y Centre, 51 Hung To Road, Kwun Tong, Kowloon, Hong Kong (Finance Department, Administration Department) Show MoreShow Less


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Complaints & Reviews — Ctrip International

16 Aug, 2019

chongqing day trip

Dear Sir/Madame: On July 20 I booked for July 21 a full day Chongqing tour with CTrip – Mr. He. I mentioned that we are an 4-adult group with 3 people more than 70 years old and that we will take a Yangtze River Cruise Ship cruise to Yichang in the evening around 6pm. Based on this,... Read more➤
1 Jan, 2018

unclear hotel location

*SOLVED

Ctrip order number [protected] Order date : 28/7/2018 Check in date: 30/7-31/7 Qty:1 night Name of Hotel:Somerset Puteri Harbour Iskandar Puteri We wanna to book Somerset hotel due to near the Legoland. Unfortunately, we don’t know have other Somerset in Johor Bahru. So that I wrong booked to Somerset Puteri Harbour Iskandar Puteri. I know that is... Read more➤
My friend had to change a return flight urgently due to a personal emergency, so we called Ctrip to ask if it is possible and how much.Half an hour later, they confirmed by email and over the phone that it is possible for X-amount. We agreed to the X-amount and 3% credit charge, while confirming the reservation... Read more➤
Hi there; Not sure this is the correct channel to complaint, Im Singaporean, if not can help me to direct the correct department in China ? Summary : (1) Purchase online bookings with on Ctrip 3rd Sept (Sun) with Bangkok Hotel (2) Transaction went through but received call it was full after deduction however no refund (3)... Read more➤
Date: 21/06/17- booking number – [protected] I booked a flight to London from Hangzhou but, needed it changed to a week earlier, I contacted Ctrip and was told that it’s the airline policy that tickets cannot be modified or changed but if I contact the airline company and they agree to change it, they will change it.... Read more➤

fraudsters

I had ordered a banquet for 25 people, so I paid 2000 AU$, almost all the products that were presented were unnecessary, scivji was not clean, and not all the products I had ordered were served. scammers, I wouldn't let anyone fly,

Read more...

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