More Contact Info

Toll-Free Number:

(800) 955-9091

Customer Service:

From outside the USA

(434) 218-6018

USA

(888) 292-2591

(844) 568-3715

(800) 309-2075

Fax:

1(434) 817 1010

Other Info

+1 434 817 1000 (Administration) +1 888 809 5145 (Marketing Partnerships) +1 800 955 9009 (Request a catalog) +1 800 955 9091 (Tech support) +1 800 955 9039 (Espanol call center) +1 844 711 0217 (English call center)
1 Crutchfield Park
Charlottesville , Virginia
United States – 22911-9097
Mon8:00 AM – 12:00 AM
Tue8:00 AM – 12:00 AM
Wed8:00 AM – 12:00 AM
Thu8:00 AM – 12:00 AM
Fri8:00 AM – 9:00 PM
Sat10:00 AM – 9:00 PM
Sun10:00 AM – 9:00 PM

Company Address

Crutchfield Corporation

1 Crutchfield Park

Charlottesville,

United States

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Complaints & Reviews — Crutchfield

1 Jan, 2018

Absolutely appalling customer service!!!

Once they got your money they don’t want to know you anymore. That’s how they are. I wish I had read all of those reviews before buying from them. Their customer service department is a branch of the hell. I was unlucky enough to encounter all of their treatment in full. What I wanted is to find... Read more➤

Home / Consumer Electronics

1 Jan, 2018

I would never purchased anything from crutchfield again!

I have purchased a drone from www.crutchfield.com and the one arrived was defective and did not work at all. So I contacted them and asked for a replacement. The rep I spoke with was very kind and helpful. They immediately inspected my case and sent me another drone. It arrived and was working fine but only for... Read more➤

Home / Consumer Electronics

1 Jan, 2018

Defective Sony Camera

Never, ever buy a product from Crutchfield. I ordered a Sony camera for my husband for his birthday and when he used it, the picture had multiple lines through the camera. Crutchfield's response was that it it was now Sony's problem. Sony, in Texas, has been contacted multiple times, and they are hopeless. We sent the $400... Read more➤

Home / Consumer Electronics

21 Jul, 2015

Crutchfield’s lackluster security checks on orders

I placed 3 orders with Crutchfield for a new car stereo and some speakers and payed with a Paypal checkout. Paypal has my addresses and phone numbers correct. I checked these several times with many orders in the past year. Crutchfield calls me with a password to verify the orders claiming they are performing the security check... Read more➤

Home / Consumer Electronics