Agents look out for themselves and not the customer. Wasn’t informed of additional bonuses/perks that would’ve saved additional $ and only the reps can view and access. The rep I inquired to attempted to again mis-inform me that the cruise lines sends out notifications of additional discounts, which they do not (specifically MSC in this case). The...
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I booked a cruise in January for a 14 day cruise in December on Carnival. I have a extended balcony. There is a promotion now with pre-paid gratuities. That is a big savings on a 14 day cruise. I can’t get it because I’m already booked. I can have my cabin cancelled, re booked into a different...
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Online promotions are misleading, dont believe what they offer. Phone service horrible. Do not use this company or you will be sorry!
Customers, please read Reviews & Fine Print Before Booking! The reviews are accurate. You are much better off going with a more reputable company! We booked with insurance and tried to cancel in less than 24 hours and was told they would charge $200.
I booked and paid for a cruise on cruises only. I was told by norweigan i could book dining and bed configuration right now if I had booked through them, but since I booked through cruises only – cruises only had to do it. But they won’t help at all & instead say I should wait to...
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