I rented a 30ft unit to be picked up in Cedar Hill TX. Upon arrival they will not accept my debit card because it was a business card and also had my husbands name. So I offered to pay cash they would not accept that either. I finally had a to transfer money to a friends account...
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We bought a used RV from Cruise America about 5 months ago. We have used it heavily since then. Here is what I have to say: the sales experience was straight forward and simple, the RV is in great shape and we love it. There were some minor problems we noted before we bought it, and they...
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This particular location lacks cleanliness and customer service. Unit was horrible looking and smelled. Cushions were stained as if peed upon, drawers were filthy. This was not the unit they showed us two days prior. We were told that there was nothing that could be done about it. He did refund our deposit. Not happy that I...
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24 miles into trip and tire blows out!!! Left stranded for hours and hours on side of road
South Miami Cruise America-Alec’s at 17110 South Dixie Hgwy, South Miami, FL, compact rental 12-30-17 to 1-4-18. RV delivered in excellent condition, rode well, good mileage, as advertised. Return service excellent, (opened a few minutes early to accommodate our car departure), offered personal Espresso. HOWEVER, most important was the professionalism, courtesy, personality of “BETTY”. Her personal attention...
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