When we return home I find out thing wrong whit my bill. We Disembark on 01/25/2020 and I was charge $35 for the 25 And also 3 day after for 01/27/2020 for what? also on my bill do not see the $200 credit that i should Have.
Luminosa…Hospitality has made several reports and cabin crew made several calls to notify mechanic that our cabin Air Condition was not working. Crew member was extremely apologetic telling me that he can only call them. He suggested we close the curtains for…
Ive spoke to Simone from the head office in customer relation and requested to order specific drinking water: ITALIAN. I confirmed that ill pay for it, just needed it to be delivered to the cruise ship. Simone deny my request-asking for a doctors note. Absolutely unacceptable.
We paid in full cruise for our 30th Anniversary this November 28th from Rome. Over 30 days ago we received email our cruise was canceled due to delay from ship builders completion. That’s fine but certainly they would of known ahead of time to have refunds ready to go. Instead they waited ten days to give us...
Read more➤
Nothing happened! No answer to my phone call! We are on the Fotuna tomorrow No luggage tags.
