I received a letter explaining my 3G phone would not be supported after June. I have been charged for July and the company refuses to correct the error. 7/15/21: A CSR supervisor explained as I had not called to close the account, the charge was legitimate because the account remained open, even though 3G service could not...
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In mid may of 2021 consumer cellular sent me an email and said I would have to get a new flip phone by the end of June 2021 that my present working fine phone would be obsolete and no longer in service. So I go and get a replacement as advised. The replacement is horrid, to matter...
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A customer service agent recommended we switch our account to international roaming without telling us that the roaming charge for data is .25/MB. In the 5 days we were on roaming, the bill for the data was $300.38. We called to see if we could get some relief and were told there was nothing that could be...
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Im really pissed off. Just spent 25 minutes on hold. Cant you hire more representatives? I finally realized you probably sent your staff home at 6 p.m. but left me on hold. Im not pleased. User’s recommendation: Ditch Consumer Cellular.
The Consumer Cellular tech at the Target store in Gilbert, AZ was arrogant, unfriendly, and reluctant to help. I wanted to get my email transferred to my new phone. I didn’t know my MS password or account number. She gave me an MS phone number to call – I called. Long story short. After over an hour,...
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Cold on the wagons
Abnormal cold on the train! Yesterday, on December 29, I went to Gilbert by train, which leaves Oakland at 19:00. The train was delivered 5 minutes before departure and so cold that all breath was visible when breathing. As if new wagons, well - maybe renovated, and even a slight noise was what made it cool that someone was trying to warm them. At least initially, it was later unlocked. But until Gilbert it was warmer, if by a couple of floors. There was nothing to think about removing the hatchet if you didn't want to cling to the bench. Legs overgrown, teeth clench - it should be remembered that the disease will not go away again in old age.Can't understand - saves fuel on heating or how? I wish the responsible people to ride on such a train at least once - maybe someone will start doing something...
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