Internet is consistently down. Speed is slow for 20mbps due to them not being able to have priorities differentiated. Im fed up but options are non existent. User’s recommendation: Avoid if possible.
I was told that there was a physical issue with the line that leads to my street. Ok. Fine. That was “fixed”. For 48 hours, service was OK. Not great but OK. After 2 days, it was out again. I would have internet for 4 hours and the none for 3 hours, then on again, off again....
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They state “$xx.xx per month for two years” on their website but I got an increase after six months. I inquired about it and got a call back in two days stating that there is no guarantee that the price won’t go up.
I use Consolidated Communications and operate a business. My business phone, internet and email has been down since 9/3/2020 and after many calls and many hours on the phone with CCI staff the best they can do is send a tech on 9/14. When I explained to numerous CCI reps I run a business and cant have...
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Bill is 6 pg.s long and very confusing, with previous charges listed(last mo. bill was pd. in full), then past due charges of x amount(there is none, but they list some figure) with an * and halfway down pg. they print “please disregard the past due charge if payment has been made. Then list[new charges] (3 items)...
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