More Contact Info

Other Info

+1 877 358 1252 (Comments, Compliments, or Complaints) +1 800 511 5750 (Credit Account Information & Payments) +1 855 266 6349 (Product Repair Service) +1 877 472 5422 (Online Credit Application Inquiries) +1 866 765 1513 (Conn’s Web Store) +1 877 472 5358 (Warranty Renewal) +1 888 614 5627 (Career Hotline)
4055 Technology Forest Blvd, Ste 210
Spring , Texas
United States – 77381-2008
Mon10:00 AM – 9:30 PM
Tue10:00 AM – 9:30 PM
Wed10:00 AM – 9:30 PM
Thu10:00 AM – 9:30 PM
Fri10:00 AM – 9:30 PM
Sat9:00 AM – 9:30 PM
Sun10:00 AM – 8:00 PM
Store Locator

Billing Address
PO Box 815867, Dallas, Texas 75234-5867 Show MoreShow Less

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Complaints & Reviews — Conn's Home Plus

29 Apr, 2021

Late payments to credit bureaus

To whom it may concern. I made a payment on March 21, 2021 with a Conns respresentive threw email. The email states if I can make a payment of $150 it will forgive the last two missed payments and bring my account current till May 16, 2021. The payment was made successfully. Upon checking my credit report.... Read more ➤

Appliances

22 Apr, 2021

Delivery policy

I applied and received a conns card for 4500 in credit. I needed 3 dressers. I go into conns in Lewisville Tx. I didn’t want a bedroom suite just dressers. The guy showed me some that were marked down in the store, and didn’t have to come from warehouse. They came to about 1000. As he was... Read more ➤

Appliances

15 Apr, 2021

Customer Service & Payments

After multiple purchases Conns never sent an updated payment book and also canceled my online access for the correct account. I would pay by going to the store and paying what they said to. Suddenly 2 weeks after a payment of $80 was made I received a phone call that I owe nearly $600 they hadn’t received... Read more ➤

Appliances

15 Apr, 2021

Customer Service & Payments

Appliances

25 Mar, 2021

Customer/Service and Recovery

I have settled on my account. I paid it. I am trying to get something showing that the account was settled and 0 balance. The frustration to get this is information is terrible. I worked with the 3rd party paid it that day. They fowarded everything to Conn’s the same week. Now almost 2 weeks later Conn’s... Read more ➤

Appliances

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Worst online store. Deadlines are not included - for customers with 2 men. The website writes delivery within 10 days of receiving the transfer after 10 days of the call. The operator is very indifferent, carelessly responsible. It is also not possible to receive it on the spot, the money returns for the same length of time! 100% do not recommend this store unless you have the patience to wait a month minimum. The people who work there are not even trying to help. Fuii.