Complaints & Reviews — Comfort Line Products

Fraud

Warning! - If you do not want to get a used product instead of a used one, do not buy AZ Electronics! 04.01.2019 in the online store azstore.ca we bought and paid for a new TV, everything is cool until 08.01.2019, arriving in a new place, we got the old one! SIA "MK TRADE" (AZ Electronics) was sent an official claim on 09.01.2019: on 08.01.2019, arriving after order no. when the Ultra HD TV LG 43UJ620V is used. As such a new TV model was not available on the spot in the store and it was not acceptable for us to wait again, in good faith we were given an instant solution to replace the above TV with an equivalent TV in the store on the spot, to which we received a negative response from the seller, as well as in a telephone conversation with the driver, as a result of which, of course, before fully covering the situation, we took the product and left. When evaluating the situation, we indicate when a new product was purchased and the payment was made for a new product and not for a used product, thus we consider this to be a deliberate misleading of the customer and a clear attempt at fraud. Of course, there is not even an answer to the claim after the 15th working day set by them! Complete IGNORS! 15 DAY ITEMS RETURN AZ Electronics worked great and we understand ourselves, of course, fools, so the desire to share this so that no one else will climb on the same rake!