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+1 212 713 8000 (New York) +1 202 741 4700 (Washington) +1 571 485 3000 (Reston) +1 866 392 3019 (Bala Cynwyd) +1 866 392 4086 (Chicago) +1 866 392 4089 (Waltham) +1 866 392 4088 (Duluth) +1 866 392 3017 (Austin) +1 866 392 4078 (San Jose)
250 Vesey Street
New York , New York
United States – 10281
Offices:

Washington:
1919 M Street NW, Suite 300, Washington, DC 20036

Reston:
11955 Democracy Drive, Reston, VA 20190

Bala Cynwyd:
Three Bala Plaza East, Suite 501, Bala Cynwyd, PA 19004

Chicago:
8700 West Bryn Mawr Ave, Suite 900N, Chicago, IL 60631

Waltham:
1601 Trapelo Road, Suite 12, Waltham, MA 02451

Duluth:
3700 Crestwood Pkwy NW, Suite 700, Duluth, GA 30096

Austin:
4330 Gaines Ranch Loop, Suite 200, Austin, TX 78735

San Jose:
2001 Gateway Place, Suite 220W, San Jose, CA 95110 Show MoreShow Less

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Complaints & Reviews — College Board

18 Aug, 2021

Service/ Product

My son completed 4 AP exams in May 2021, the scores were scheduled to be released on 7/21/2021. He got 3 exams graded. His AP Cal AB score is unavailable with code 16: “Request a make up but did not take it” which is incorrect. He indeed took the paper exam in person at his HS on... Read more ➤

Education & Formation

29 Jul, 2021

College Board SSD

I paid $2k for rush Psycologist testing to submit before the deadline in Jan 2021 – for my son’s Mar 2021 SAT accommodations. Early March I received a letter saying the request was denied because I did not submit the support documentation. However I did provide the right documentation to the school CB coordinator. Either she or... Read more ➤

Education & Formation

10 Jul, 2021

Charged THRICE for SAT

I registered for the SAT this morning at 10th July 2021 at 11:41AM (GMT+5). The session timed out and it said my payment hadn’t processed. I tried again, and my father’s account was charged THRICE for my one-time registration. My registration confirmation number was: #[protected] I only got one confirmation for my registration so I don’t get... Read more ➤

Education & Formation

1 Jun, 2021

Lack of Response to Customer Inquiry

My son, wife, and I have each called the College Board for the results of my son’s SAT exam. He was informed at the time of the exam that results would be posted within two weeks of the test. It has now been six weeks and we have not be provided with his results. Our calls to... Read more ➤

Education & Formation

9 Apr, 2021

SAT Scores Pending for March 13, 2021 Test

My daughter took the SAT test on March 13, 2021. The test scores were supposed to be available on March 27th. The report indicates no scores available. The website says to contact them if you have not received your scores. I’ve contacted customer service and all I get is: you have a case #[protected] and it has... Read more ➤

Education & Formation