More Contact Info

Toll-Free Number:

(888) 678-5576

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8am – 10pm (EST)

Saturday – Sunday: 8am – 8pm (EST)

Returns and Exchanges

1251 South Perry Road, Suite 163

Plainfield, IN 46168

Company Address

Coldwater International LLC

777 S. State Road 7

Margate,

United States

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Complaints & Reviews — Coldwater Creek

31 May, 2021

Need the balance of gift cards

I need to know what my Coldwater Creek gift cards are worth. 9556, 2607, 8786. Thank you, Connie Chisholm

Footwear and Clothing

14 May, 2021

Order is over 2 months old with no updates

Ordered 2 sweaters on March 3rd with no updates or responses to my emails. The order is now over 2 months old and I’ve heard nothing.

Footwear and Clothing

3 Apr, 2021

Scam company after changing hands Nov 31, 2020

This company USED to be a clothing company that I have ordered from in the past. Now they charge you for items they never send and continue to blame the pandemic when you dont get the items. They gave me a tracking number that showed the package was just sitting there…

Footwear and Clothing

27 Mar, 2021

Tried to stop duplicate order being shipped

Your e-mail today referenced an order being shipped today. I have tried this morning to contact Coldwater Creek’s service, but I cannot get any action.

Footwear and Clothing

23 Mar, 2021

Wrong size ordered for item I placed with customer assistant

I called and placed a large order part was for my sister’s birthday gift which would be mailed to her. I checked email and thank God I did the top was a small. I had bought her a $159.00 set bottoms medium and top large. I ended up with a small top. I called and tried…

Footwear and Clothing