Hi, we have received the billing notice you sent to your customer (Billing account #500********, Customer name: Qiuyung Ding) more than once. You have wrongly sent the bill to our address where there is no such person. On Cogeco website there is no way to contact your customer’s service by email so we have to come here....
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I received my replacement modem from Cogeco on Thursday (not Wednesday). I did the swap and all is well, again. However, I was told that I was to return the old modem and a return address sticker would be included in the box. So no return sticker and the replacement modem was half the size so the...
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Tv went out on may7, phone to report. They said they would send me a new digital box. Never happened, when I phone them 7 days later I was informed the guy I talked to NEVER! put the order in. Second guy sent me a new box and it arrived on the 24th. I hooked it up...
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Fraud
Sending by advance promises that there will be an order in 3 months. But a total of 5 months is expected. Required to return the money after 15 days (by submitting an application). The money was returned after 2 months. If it hadn't been called all the time, the money wouldn't have been returned.
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