There are two screws that hold the hooks of my coach strap to the bag.this is an Abby duffel f31507. The screws come unscrewed daily and eventually I lost one. They refuse to send me replacement screw or to offer any alternatives to get a replacement screw. They wanted me to pay to return the whole bag...
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Poor service, not delivering shipments
I ordered an item. I received a notification from iExpress and an e-mail that the shipment has been delivered to the parcel terminal on the Acropolis. I picked up specifically, but when I opened the parcel terminal, I found that the shipment was not loaded and the box was empty. I called the fraudster's office, where I was told that the consignment had been taken back to the warehouse for unknown reasons, but that there was no responsible employee and I would be contacted the next day. I also did not receive the shipment and no one provided the information.
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