We booked an All Inclusive vacation to Cancun for April 2020. The trip was canceled due to COVID-19 so we rebooked for February of 2021. We want to cancel the trip or even would consider moving it to 2022 because of the mandate that we have a negative COVID-19 test to return to the U.S., and we...
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One of their employees from Philadelphia used my credit card to pay someone else’s account. After 5 weeks and 15 phone calls, they reimbursed. Three months after that, they charged my account for that amount again. Frauds!! I have used them for 10 years. I hope $2,300.00 was worth the future travel that I would have booked....
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On November 28, I booked a vacation for 3 guests to a Riviera Maya Resort – Valentin Imperial Maya. My reservation # is 8B9100CJ. The reservation was originally made for 3 guests. Two days later, one of the three guests fell ill and I called to cancer their reservation. Cheap Caribbean (true to their name) charged me...
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I’m unable to reach anybody my flight was changed I don’t know anything about my vacation I don’t have anybody to ask questions to and it’s a 4 to 5 hour wait on hold who has that kind of time I’ve emailed in several times not gotten any responses. I wish I would’ve done some research before...
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I contacted Cheap Caribbean after one of my travelers got sick and can’t go on their trip. We tried to replace them with another, simple as changing a name since still a month out. After trying for days to reach someone, I finally talked to Sarah she agreed to the change but wanted to charge $200.00 Which...
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What am I paying for?!
What am I paying money for flying ashore on the street, I don't understand! Prices are abnormal, but portions like in kindergarten! And so everyone flies! I took the vegetable ragout. There are almost no potatoes, only water, everything is flying. I ask a woman why so few make? To which she responded with a sign. Where do managers look? What do people pay for?! If for a girl, this portion is small, what about men and tourists who travel and want to eat well?! Chicken fillet for more than three dollars each. In the past, flying was a good place to eat. Now you're just spending money, and you haven't even eaten well and paid for parking.
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