Service, attitude, unprofessionalism
Hello Oakland residents and guests, I can only agree with all the negative feedback for the notoriously glorified RS. There has been a negative attitude on the part of drivers, a clash with the controllers, for a reason known only to them, and a collision on the street in anticipation of a transport that should have stopped a long time ago, but they are all just the beginning of life. Most "fascinated" by me 2 other events: My first story starts with a lost e-ticket. I went to the customer service center, which seems to be the destination of the 4th tolbus, because I was simply not ready to stand in the endless queue of KAC at the bus station, because I couldn't say that I have no other business life., when I went to the already mentioned KAC, I had to listen to the discussions and teachings of the closed ethnic people from the beginning, I sat there for a while and no one was going to take me at all. After some time I was noticed, I was inadvertently asked: stories! (Emphasis added) What happened? I understand that I am 21 years old, but that is no reason to address me. After I exhibited my way, I was issued a new e-ticket after paying 2 USD. When it was time to go, a surprised voice was asked: Pag, pag, and 2 USD? After my answer that I had already paid for the first time, I was incredulously retaliated: If?! I somehow don't remember.. So I stunned with a stunned smile on my face and left. The second story took place on a nice snowy day, visiting Madison. Before the trip, in Narvasen, she supplemented her e-ticket with 1 trip, went on the road, in the 3rd bus, which was overcrowded and slightly smelly. So every day I travel by public transport, as in my daily routine, I shoulder over my shoulder and put my e-ticket at the "punch". After a while inside the control, I would quietly give my e-ticket, which as an honest citizen I have always supplemented and the bodily controller frowns that something is not needed without being registered. made the trip, be sure to go. I am already outraged, but I thought okay, what should be done, should be done, and we will solve everything humanly. On board, without any explanation, I am informed thatthat will have to pay a penalty. I begin to explain that I have registered my trip and it is clear from my computer that I have topped up my e-ticket today, 5 minutes before driving. Ironically, but what would be a reason for me to add if, as I tried to impress the controller, I'm going to ride "under the green". So, in the end, with a completely spoiled mood, tears in my eyes, trying to prove my truth, I finally get rid of that bloodsucker herd. Although, with the corner of my eye, I noticed that the other passengers who were disembarked would not be so difficult, they got out healthy without penalty and without explanation, needless to say that they were very skinny after alcohol and it was clear that there would be no payers. But I, the promised student, was promised the worst, just send me them USD 2. So now is my experience with this office. But what to do, whether or not we are satisfied with something in their work, it is clear that nothing will change either!
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