Very poor service, low level of service
First of all, I would like to emphasize that nowhere in any leasing company is it allowed to talk to the customer like this. makes loan.com. Let's start with the fact that anyone in life can have a breaking point and not go as well as they would like, but the payments are paid. However, this office permits to tell the customer that do not take if you can not pay every month, and the other who shocked its call and sms terrorizing insane! You humanely explain that the payment will be delayed for a week, so they will call you in 3 days and ask again when it will be!?!?!? And another sms will be sent,when asked why this kind of bullying - the answer is shocking... Pay on time then we won't call! But it's not calling anymore it's bullying! Employees are incompetent, allow too much of themselves to tell the client... I very much hope that this office will sink. Nowhere in United States is such a disgusting service as loanums.com anywhere!
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