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Dear Madam, Sir Two weeks ago we have contacted your service clientele and a sale representative was to call us regarding the transfer Alga Microwave inc. from Power Pay to Day force. We have receive no call and now it seems that we should have sent an e-mail. We have open a ticket no. [protected]. We need...
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Fraud!
I charge my mob. Samsung Galaxy A5 warranty repair, because from time to time the sound disappeared (speaking I did not hear). I received a document issued by the host with the entry: "Used". After 3 weeks I get a call from that mob. will not be repaired under warranty, as there is mechanical damage to the housing and the plate must be replaced, which will cost 240 CAD. I refused, because a new phone costs about that amount, and at the same time I was confused about some mechanical damage... when I got my phone back. without repair, and looking at the pictures on their website, I found that my tel. the lower corner is damaged (as if the phone had been opened there). My phone had not fallen in my life to cause such damage and he was in a protective sheath all the time, he also covered the corners, so no damage could occur there.I wrote an e-mail to this service asking how it could have happened, to which I received a reply that it is the fault of the acceptor who did not note the damage to the tel. accepting. Only that can be noted as it was not, because it was a service manager who definitely knows his job? And she had removed the cover to investigate the phone further!
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