Unsatisfactory service and attitude
I am not satisfied with the attitude of the staff, because when I received the printed large format photo, I was not satisfied with the end result and I sent an email with a complaint about it. After a short time, a call came from the company and a very aggressive woman spoke, giving a lecture on what I had done wrong (basically implicitly indicating that I was stupid), and finally offered a "super" recommendation - with a 25% discount to print again this photo. This approach seems unacceptable to me, Even if I did something wrong, after proper marketing the company would provide more help and certainly not blame the customer, because the customer does not always understand everything as well as the service provider (it should also be that the service provider is a professional and understands more).
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