45 days after buying a car from Carvana, I still don’t have a registration or plates. Carvana customer service only gives boilerplate responses, they really have no idea as to the status of my registration. Minnesota DMV has no record of the VIN number of the car either. User’s recommendation: Avoid like the plague.
I would like to purchase a new car User’s recommendation: Yes I would recommend.
I’ve been in a horrendous accident in July of this year, having suffered a broken sternum among other things. Seven weeks into my long recovery, I purchased the same car that was totaled, a 2017 Buick Verano) I parked it in my garage and for a few weeks did not drive it, waiting for my recovery. That’s...
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Said call could not be completed at this time. User’s recommendation: Make it easier to get in touch with customer service.
Hours spent holding on the phone, waiting for texts, waiting for chats. It should not take hours for someone to answer questions and complaints. Covid, or not, they need to have staff available. They are making enough money to pay enough staff to service customers. They expect the customer to do all the work, organize everything and...
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