More Contact Info

Other Info

+27 112 503 000 (South Africa) +1 424 500 8601 (United States) +64 94 441 244 (New Zealand) +48 222 121 970 (Poland) +351 808 100 125 (Portugal) +34 910 024 504 (Spain) +267 390 1303 (Botswana) +852 39 551 050 (Hong Kong) +254 731 305 505 (Kenya) +60 130 080 8999 (Malaysia) +265 188 0695 (Malawi) +258 843 136 793 (Mozambique) +26 461 309 092 (Namibia) +234 903 559 3663 (Nigeria) +63 26 612 651 (Philippines) +65 62 554 151 (Singapore) +268 519 0039 (Swaziland) +255 222 772 434 (Tanzania) +66 21 362 920 (Thailand) +971 800 2278 7225 (UAE) +263 488 4554 (Zimbabwe)
11 Keyes Avenue, Rosebank
Johannesburg
South Africa – 2196
United States
3617 Hayden Avenue, Suite 101, Culver City, California, 90232

New ZealandUnit 6, 21 Poland Rd, Wairau Valley, Auckland 0627
Poland Capt. W. Pileckiego 67, 02-781 Warsaw
Portugal
Av. D. Nuno Alvares Pereira, № 51, 2765-261 Estoril, Lisboa, Portugal
Spain
Ctra. Villaverde-Vallecas km 3.5. CTM. Administrative building of. 212-215 28053 Madrid

BotswanaPlot 22148, Gaborone West Industrial, Gaborone, Botswana
Hong Kong
Unit 5, 19/F, Enterprise Square Tower II, № 9 Sheung Yuet Road, Kowloon Bay, Hong Kong

KenyaMaksons Plaza, 3rd Floor, Parklands Road, Westlands, Nairobi, Kenya
MalaysiaUnit 3A-03, Level 3A, Vertical Business Suite, Tower B, Avenue 3, Bangsar South, № 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia
Malawi4 Jacaranda Avenue Plot № BC230 Mandala, PO Box 583, Blantyre, Malawi

Mozambique
Av. de Mozambique, N° 2600, Maputo, Mozambique
NamibiaCorner of Christa Davids and Airport Drive, Avis, Windhoek
NigeriaPlot 193A Corporation Drive, Dolphin Estate, Ikoyi, Lagos, Nigeria

Philippines
Unit 3101 Tycoon Centre Pearl Drive, Ortigas Centre, Pasig City, Metro Manila, Philippines
Singapore
2 Aljunied Avenue 1 № 06-11, Framework Building 2, Singapore 389977
SwazilandPlot 546 w/house 2, King Mswati III Avenue West Matsapha Industrial Site, Swaziland
TanzaniaChwaku Street, Regent Estate, Dar es Salaam
Thailand825 Pairojkijja Building, 16th Floor, C, Road, Thepparat Bangna, Bangkok 10260
UAE
Fifty One, Business Bay, Office 705, PO Box 392764, Dubai, UAE

ZimbabweUnit 5 Ground Floor, Celestial Park, Borrowdale Road, Harare Show MoreShow Less

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Complaints & Reviews — Cartrack

29 Apr, 2021

Complaint about unauthorised debit order for cars belonging to third-party

On the 12 of April, I got a call from Cartrack where they had my brother on the line and trying to sell a product to him. The lady explained that my brother didn’t qualify for debit order and wanted me to assist him by giving him a bank account number that I did not use for... Read more➤

Cars and Vehicles, Parts

16 Apr, 2021

Amount of phone calls and unprofessionalism

I am tired of the daily fone calls that i receive from car track and have to explain every time the same story, they are so incompetent that they don’t note what the customer said in their system that every agent calls you with one problem everyday. I am sick and tired of their level of unprofessionalism.... Read more➤

Cars and Vehicles, Parts

15 Apr, 2021

No fair cancelation policy in place

Ive been trying for months to get a fair cancelation fee from cartrack to cancel this contract. 1/2 cars ive sold years ago, the other one traded in. I cannot use their service. They want to charge me full contract value to cancel this service i simply cannot use. No matter how u ask they are addiment... Read more➤

Cars and Vehicles, Parts

9 Apr, 2021

Unit Repair

Hi my name is Itumeleng Tuge, contact number [protected], email:[protected]@gmail.com.I noticed my unit was not tested as per norm for the past 3 months or more, so I called on Monday to report it. A repair enquiry was logged and I was told a technician will contact me. It’s Friday today no one has called me, I... Read more➤

Cars and Vehicles, Parts

9 Apr, 2021

Failing to recover my car

I was involed in a car accident on 11th of march, magic towing company took my to their pkace without my consent I reported the issue to cartrack control room. Mbali refused to help me saying I have agreement with magictowing and she wont give me the documents that she said they produced. Kabelo from recovery sent... Read more➤

Cars and Vehicles, Parts

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Poor service

Two weeks ago, I bought an item from ebay in the United States. Everything went well, the product quickly went through various shipment processing centers in the USA and Europe and within a week and a half was already in Melbourne, where it got into the hands of DHL Australia. I received an e-mail that required customs clearance, sent all the required documents and had no problems. The results of tracking the shipments on the 17th date stated that the customs clearance was completed. There was no news on the 18th and I did not have a specific date or time when the courier would deliver my shipment. On the 19th I came home and went to sleep. I am asleep and in the e-mail, I have received an e-mail from DHL that I have missed a shipment. Unfortunately, asleep, I did not hear the courier call at the door and did not go to the e-mail in the morning and did not see the announcement that my delivery is expected today. In the same e-mail there was an option for me to choose a new delivery date, I chose tomorrow. I received a confirmation email that the next delivery will take place on my chosen date of 20th. After hard work at night, I came home and started waiting, waiting, waiting and not waiting. I will call a person who would wake me up when a courier arrives so as not to miss another delivery. The 20th date passed and the courier did not arrive either. I wanted to call the customer support center, but they had already finished work and as far as Friday was concerned, I now have to wait 2 days without knowing where my shipment is and when I will receive it. Why does DHL Australia offer customers to choose re-delivery dates if the courier does not arrive on the chosen day? And why not give specific time intervals when the courier could arrive (given only "Until the end of the day"),do people really have to sit at home all day and wait for a courier to arrive without knowing if it will happen in the morning, day or evening? Very poor service!