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+27 112 503 000 (South Africa) +1 424 500 8601 (United States) +64 94 441 244 (New Zealand) +48 222 121 970 (Poland) +351 808 100 125 (Portugal) +34 910 024 504 (Spain) +267 390 1303 (Botswana) +852 39 551 050 (Hong Kong) +254 731 305 505 (Kenya) +60 130 080 8999 (Malaysia) +265 188 0695 (Malawi) +258 843 136 793 (Mozambique) +26 461 309 092 (Namibia) +234 903 559 3663 (Nigeria) +63 26 612 651 (Philippines) +65 62 554 151 (Singapore) +268 519 0039 (Swaziland) +255 222 772 434 (Tanzania) +66 21 362 920 (Thailand) +971 800 2278 7225 (UAE) +263 488 4554 (Zimbabwe)
11 Keyes Avenue, Rosebank
Johannesburg
South Africa – 2196
United States
3617 Hayden Avenue, Suite 101, Culver City, California, 90232

New ZealandUnit 6, 21 Poland Rd, Wairau Valley, Auckland 0627
Poland Capt. W. Pileckiego 67, 02-781 Warsaw
Portugal
Av. D. Nuno Alvares Pereira, № 51, 2765-261 Estoril, Lisboa, Portugal
Spain
Ctra. Villaverde-Vallecas km 3.5. CTM. Administrative building of. 212-215 28053 Madrid

BotswanaPlot 22148, Gaborone West Industrial, Gaborone, Botswana
Hong Kong
Unit 5, 19/F, Enterprise Square Tower II, № 9 Sheung Yuet Road, Kowloon Bay, Hong Kong

KenyaMaksons Plaza, 3rd Floor, Parklands Road, Westlands, Nairobi, Kenya
MalaysiaUnit 3A-03, Level 3A, Vertical Business Suite, Tower B, Avenue 3, Bangsar South, № 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia
Malawi4 Jacaranda Avenue Plot № BC230 Mandala, PO Box 583, Blantyre, Malawi

Mozambique
Av. de Mozambique, N° 2600, Maputo, Mozambique
NamibiaCorner of Christa Davids and Airport Drive, Avis, Windhoek
NigeriaPlot 193A Corporation Drive, Dolphin Estate, Ikoyi, Lagos, Nigeria

Philippines
Unit 3101 Tycoon Centre Pearl Drive, Ortigas Centre, Pasig City, Metro Manila, Philippines
Singapore
2 Aljunied Avenue 1 № 06-11, Framework Building 2, Singapore 389977
SwazilandPlot 546 w/house 2, King Mswati III Avenue West Matsapha Industrial Site, Swaziland
TanzaniaChwaku Street, Regent Estate, Dar es Salaam
Thailand825 Pairojkijja Building, 16th Floor, C, Road, Thepparat Bangna, Bangkok 10260
UAE
Fifty One, Business Bay, Office 705, PO Box 392764, Dubai, UAE

ZimbabweUnit 5 Ground Floor, Celestial Park, Borrowdale Road, Harare Show MoreShow Less

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Complaints & Reviews — Cartrack

1 Sep, 2021

Fee for removing tracker

My Mom has the paperwork that was signed on the day tracker was installed into her car. And no where does it say upon cancellation/removing car track she would need to pay R 2000.00. She’s a pensioner and can’t afford to have the car anymore so that means she can’t afford the tracker. that’s why she needs... Read more➤

Cars and Vehicles, Parts

17 Aug, 2021

Car track services

I had car track installed in my vehicle which now has been sold. Before receiving the new car I was informed that tracker must be installed which has been done. I am now unable to cancel the car track on my old car which has now been sold to someone else whom is benefiting from a service... Read more➤

Cars and Vehicles, Parts

16 Aug, 2021

Cartrack account

I canceled my account with Cartrack because I had an accident an my car was written of.! I settled the account that was outstanding for the remainder of the contract. I received a letter from Cartrack the said the contact was canceled and everything was settled, now more than a year later I started receiving emails and... Read more➤

Cars and Vehicles, Parts

22 Jul, 2021

Technical services

Reporting/ Bad service Cartrack technician was installing a tracking device one of my busses, he was alone working on it for more than an hour idling the vehicle and he Rev the engine till it blew up, I done have any report from management, they blocked my call and not replying my emails. Please intervene I just... Read more➤

Cars and Vehicles, Parts

16 Jul, 2021

Warranty cover

My car is stolen and car track is unable to recover my vehicle, I was told when I joined that if they don’t recover my vehicle I will get R150k I tried claiming for it and I was told that the warrant cover laps after 3 years no one told that even the sales consultant did not... Read more➤

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Poor service

Two weeks ago, I bought an item from ebay in the United States. Everything went well, the product quickly went through various shipment processing centers in the USA and Europe and within a week and a half was already in Melbourne, where it got into the hands of DHL Australia. I received an e-mail that required customs clearance, sent all the required documents and had no problems. The results of tracking the shipments on the 17th date stated that the customs clearance was completed. There was no news on the 18th and I did not have a specific date or time when the courier would deliver my shipment. On the 19th I came home and went to sleep. I am asleep and in the e-mail, I have received an e-mail from DHL that I have missed a shipment. Unfortunately, asleep, I did not hear the courier call at the door and did not go to the e-mail in the morning and did not see the announcement that my delivery is expected today. In the same e-mail there was an option for me to choose a new delivery date, I chose tomorrow. I received a confirmation email that the next delivery will take place on my chosen date of 20th. After hard work at night, I came home and started waiting, waiting, waiting and not waiting. I will call a person who would wake me up when a courier arrives so as not to miss another delivery. The 20th date passed and the courier did not arrive either. I wanted to call the customer support center, but they had already finished work and as far as Friday was concerned, I now have to wait 2 days without knowing where my shipment is and when I will receive it. Why does DHL Australia offer customers to choose re-delivery dates if the courier does not arrive on the chosen day? And why not give specific time intervals when the courier could arrive (given only "Until the end of the day"),do people really have to sit at home all day and wait for a courier to arrive without knowing if it will happen in the morning, day or evening? Very poor service!