Dear Carrefour Team My card was debited with PKR 12, 669 and the invoice you are sending me is for PKR 7715. how will I get the refund for my remaining balance? Secondly, I am shocked to see a huge list of items out of stock. Is it Carrefour or a local grocery store? half of the...
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After 20 days of placing an order, I received "few" of the items. On the tax invoice stated that the other items "mineral water" were "out of stock". Since I did not receive any email, text message, nor could find any update on my order on their website, I called the call center and was told that...
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This is regarding the complaint on the delivery service, customer service and after sales service complaint of Carrefour. I have been contacting Carrefour customer service since 10 days and asking for delivery of the order where I have never got a call back. I had to be on hold for 20 mins every time I called. When...
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We purchased an electric bike at the Meze Carrefour but from the beginning we have been having problems with it. We could not fully charge the battery. The charging always stopped before the top bar of charge. More importantly the gear change does not work. We have been back to the store twice and they have tried...
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I have ordered a speaker which costs 90 aed from carrefour online app in Dubai on the 5th of April. I have waited too long already then Aramex communicated me, the delivery guy was looking for me in the wrong building and he told me he is gonna deliver it to me tomorrow. But he didnt come....
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Bad attitude
With family 13.07.2018. we drove along the New York - Liepāja Highway and decided to eat in "Aitiņlauvās "(17.40), made an order, also during the order we witnessed communication between employees, the cashier placed an order for the chef and did not really hear the chef's answer, so he asked, then the chef arrived quite rudely"... You're deaf? 'it all we dirdējām, it was already a little unpleasant, then at the moment the order was ready, my child, eating meatball, it found a metal clip, the man immediately did some waitress, who then sat with the little boy at the side table,which instantly went to kitchen, I thought to report the discovery, returned after a moment and said that the money for the cutlet would be returned, that we could also invite a dessert, but I did not notice any special enthusiasm and anxiety in the attitude, then another employee came out of the kitchen, came to our table and said the cook says he was not guilty. It surprised me the most, as the chef thinks it can not to accept responsibility for what he manually mixed into meatballs, I also expressed my cashier, and said that the responsibility to take the cook, the cashier quickly disappeared in the kitchen, entering the room, pretended to nothing happened. The money for this cutlet was returned, but we did not expect the called dessert. The feeling was really unpleasant, mainly due to poor and careless treatment. We will no longer eat in lambs.
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