More Contact Info

Customer Service Number:

(603) 626-2187

Legal:

(314) 506-0000

Privacy Inquiries

Company Address

Carpet One

4301 Earth City Expressway

St. Louis,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Carpet One , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Carpet One

22 Nov, 2019

Don’t pay for anything up front that may happen. You won’t get money refunded as promised

They billed us for two hours labor to fix the floor under the rug and said they would refund money if it didn’t take that long. They worked on the floor less than 45 minutes and would only reduce the bill to 90 minutes charge.

Household Services

5 Sep, 2018

Sam’s carpet one

On September 4 , 2018 , I came in to pay 70% deposit and sighn a contract . I was dealing with a manager that hate her job meaning all I got was her bad attitude. Giving me wrong price and saying I was wrong knowing salesperson told different .

Household Services

9 Mar, 2018

Horrible Customer Service. Does Not Honor Warranties.

Worst experience I have ever had with a company and customer service in my life. I purchased carpet with a warranty, which they used every excuse under the sun not to honor. The employee Diane is hands down the worst customer service rep I have ever encountered. For almost seven months she promised to provide me information... Read more➤

Household Services

Most Reviewed

1 Apr, 2021

"Exchange request"
Ivrose