I have had the worst experience dealing with this place and my carpeting is still not even installed yet. Now that i’ve read others posts about their work i’m worried to even have it installed at all. When I walked in the store i was met by a man named Ron who has turned out to be...
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They have no customer service skills! No one returns any phone calls, when they say they are going to. They do not care how unsafe they leave your house for your children. I have a 10 month old and a 2 year old legally blind cancer child and they left all staples and tac boards in my...
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An agreement was made to install 6 rooms,a hallway and a stairway in my home with carpet on may 21st.The manager called 3 days in advance to tell me the carpet was in and for me to clear out the rooms.We ordered brown for the downstairs 2 rooms and green for the upstairs,which is on the invoice.They...
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Was installed in my kitchen 3 years ago by a professional from Carpet Factory Outlet in Cheektowaga NY. It is not grouted so a sealant was applied between tiles. The sealant is starting to pull apart. Therefore dirt is trapped between tiles and looks very dirty. Also, the floor chips very easily. For what I paid I...
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